Refund Policy

30-day money-back guarantee

If you are not satisfied with your purchase — a Standard Listing, Featured Placement, a matched lead or a Premium Care Report — you can request a full refund within 30 days of your order date. This applies to your first purchase and to each renewal charge within its own 30-day window.

How to request a refund

Payments are processed by Stripe on our behalf, and refunds are issued through the same channel.

• Email us at cyberprosoftware@gmail.com with the order reference from your receipt email, or
• reply directly to the receipt email you received at the time of purchase.

Approved refunds are returned to the original payment method. Timing depends on your bank or card issuer, usually within 5–10 business days.

Cancelling a subscription

You can cancel a monthly plan at any time. Cancellation stops future renewals; your listing, verified badge and dashboard access stay live through the end of the period you have already paid for. Cancelling is separate from requesting a refund — if you also want a refund for the most recent charge, request it within 30 days as described above.

Questions

Anything unclear about a charge, invoice or refund: email cyberprosoftware@gmail.com and we will respond within two business days. Approved refunds are returned to your original payment method.